Get a Job at Guerrilla Gravity

We're currently hiring for three open positions: Rider Support Manager and Senior CNC Machinist. You can find the descriptions and application instructions below. Please respond via email only--no phone calls or walk-ins.

Rider Support Manager

Overview:

Guerrilla Gravity is looking for a Rider Support Manager to handle our sales and customer service. In addition to answering emails and phone calls, your day-to-day activities will include such things as setting up demo bikes, giving tours to walk-in customers, designing email marketing campaigns, identifying new sales channels, and occasionally lending a hand to build a bike or two. We’re a small company, so bring lots of hats.

Your experience and performance on the job will dictate the mix of day-to-day tasks and long term direction of this position.

Must-haves:
  • Attention to detail in everything you do, including spelling and grammar
  • Ability to problem solve independently (the Google must be strong with you)
  • Outgoing and personable
  • Partner-based selling style
  • Hustle
  • Knowledge of how to leverage “technology” to increase sales, i.e. CRM and email marketing software
  • Basic bike mechanic know-how: tuning drivetrains, truing wheels, basic tune-ups, etc.
  • Familiarity with mountain bike components, trends, and brands
  • Ability to lift 50 lbs
  • Passion for riding mountain bikes
  • Located in Denver Metro Area (position is based out of our shop)
  • Career focus and interest in growing with the company
  • Insatiable appetite for learning and improvement
  • 3+ years of sales experience
Nice-to-haves:
  • Customer service experience
  • Marketing experience
  • Photo and video experience
  • Engineering/design experience
  • Bike shop management experience
  • Familiarity with competitors’ products
  • Industry familiarity and/or experience
  • Advanced bike mechanic skills: brake bleeds, wheel building, suspension service, etc.
Compensation:
  • Base, plus commission--details to be disclosed during the first phone interview
  • If you kickass and are good at makin’ things happen you’ll do well--and not just for the bike industry!

Application Process:

  • Send your résumé to Will via Bikes@RideGG.com
  • Use the subject line: “Rider Support Manager Application”
  • Spell our company name correctly
  • Instead of a cover letter, please choose one of these items to answer in 250 words or less:
    • Discuss the mechanics of the best customer service experience you’ve had
    • Describe the most important aspects of a company’s sales efforts
  • Include any exemplary sales performance metrics
  • Qualified candidates will have several working interview steps as we move forward
  • Please use only email during the application process--no phone calls or walk-ins
  • Tentative start date: Early January or sooner

Senior CNC Machinist

Overview:

Guerrilla Gravity is looking for a Senior CNC Machinist to handle creating production machining processes, CAM programming, production parts, tooling, and prototype part machining. Essentially, the Senior CNC Machinist is in charge of all aspects of providing the Guerrilla Gravity manufacturing team with machined parts of high quality, just in time. This requires handling the necessary backend processes, from taking care of the cutters and machinery, to keeping raw material on hand in a lean fashion, cleaning the shop, or assisting with whatever production bottleneck may have arisen. We’re a small company, so bring lots of hats. This position requires a senior level ability, which will likely be with a well experienced candidate, but if you are exceptionally bright and perform at a senior level ability without many years of experience, you are still welcome to apply.

Must-haves:
  • Attention to detail in everything you do
  • Ability to problem solve independently
  • Obsession with quality and efficiency
  • Drive to create and continually improve systems
  • Senior level ability to run a CNC vertical machining center
  • Senior level ability to run manual machines such as a mill, lathe, saws, grinders, etc
  • Senior level ability to create part programs using CAM software
  • Be able to take a 3D CAD file and create quality machined parts efficiently without further instruction
  • Lean manufacturing mindset
  • Treat expensive machinery and tools as if you paid for them
  • Ability to lift 50 lbs
  • Located in Denver Metro Area (position is based out of our shop)
Nice-to-haves:
  • Higher level education in manufacturing, engineering, or materials
  • Familiarity with mountain bikes/biking
  • Familiarity with competitors’ products
  • Engineering/design experience
Compensation:
  • Salary will be disclosed during first phone interview

Application Process:

  • Send your résumé to Matt via Bikes@RideGG.com
  • Use the subject line: “Senior CNC Machinist Application”
  • Spell our company name correctly
  • Instead of a cover letter, please choose one of the below to complete, and limit the response to 300 words:
    • Describe a process you have created for machining a part. How did you decide which operations were needed and accomplish machining the part? Articulate how that process would have changed at 1/10 and 10 times the production volume
    • Look over the frame pictures on our website and provide an analysis of what sort of tolerances would be needed in what areas of the machined parts in the frame
  • Qualified candidates will have several working interview steps as we move forward
  • Please use only email during the application process--no phone calls or walk-ins
  • Tentative start date: 1/2/2018