At GG, riders come first. That’s why we offer a 30 Day Test Ride so you can get a feel for your new bike.
we've got your back
Our Rider Support Team is here to help get you on the right setup. As riders themselves, they know how to get things dialed in for body size, riding style, and local terrain. If you have questions regarding fit, build, or anything else just drop us a line. We’re available via phone, chat, or email. If the bike isn’t right for you, we’ll get you taken care of.
If anything on your bike needs adjusting, we’ve got you covered. Just take it to your favorite local bike shop, and we’ll handle the cost*. Or if you live in the area, bring it by the Shredquarters and we’ll help you out.
the bottom line
We build our bikes for riders, which means we’ll do everything we can to ensure complete satisfaction.
don't just take our word for it...
“Great service for the purchasing process. All of my questions and concerns were answered in a timely fashion which eased the stress of buying something this significant online. The shipping process is very efficient as well. I can’t wait to ride my new GG!”
“Once again, I'm reminded why I chose GG in the first place. I emailed the GG team with a few questions and received immediate, helpful responses. I was impressed and hoped customer service would continue this way even after the purchase. Indeed it has…This company gets it!”
“Unbelievably great bikes that are priced very competitively, bundled with some of the best customer service in the industry. As an added bonus, they’re built in the state I live, work, and play in! Did I mention they deliver the bikes in weeks, not months? It’s extremely difficult to find a single thing wrong with GG!”
*We will cover any adjustment up to $150 within the first 30 days of riding