With our Revved Carbon technology, a durable powder-coat finish, and our domestic manufacturing processes our bikes are built to last. But we know that sometimes things happen. That’s why we will cover any defects in materials, craftsmanship, or manufacturing for the lifetime of your frame and GG manufactured components. The warranty does not cover any damage caused by wear and tear, neglect, riding the bike outside of its intended use, intentional destruction, or crashes. Frames painted or powder coated outside of GG's system are not eligible for the Frame Warranty.
To submit a warranty request, please fill out the form below. You must be the original owner of the bike. You will need to provide proof of purchase and send the item back to us with a provided shipping label. If you are local, you can drop it off at the shop. Once your claim is submitted we will review it and be in touch as soon as possible.Â
FILE A RIDER SUPPORT REQUEST
Please fill out and submit the form below and hopefully we can get you riding again super fast!Â